Frequently Asked Questions
If you have any concerns, please read this collection of frequently asked questions before contacting
us. If you are still unclear about something feel free to contact us.
Jasmine’s Jamaican Rum cakes are home-baked and freshly made and are best consumed within 7 days. Store in a cool dry place. Serve at room temperature or slightly warm.
Payment can be made by credit or debit card. We accept payment with Mastercard or Visa. Payments are debited in Pounds (£) Sterling.
Our cakes contain the following allergens: Dairy, Gluten and Sulphite. Please note that Jasmine’s Jamaican Rum Cake is produced on premises that uses nuts.
Due to our freshly baked process, you can expect to receive your order 4 working days after placing it. Please place all orders by 5pm local time. Any orders placed after 5pm will be processed the following day. All deliveries are delivered by Royal Mail Track 48 (2 days), however we cannot accept liability if there is any failure to deliver within the timescale. Please note that we will not assume responsibility for any incorrect addresses provided to us.
As this is a perishable product we are unable to cancel or refund once an order has been placed.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use the information to improve our products and services.
Rum is a distilled alcoholic drink made by fermenting then distilling sugarcane molasses or sugarcane juice.
At the moment we do not cater for corporate events.